Analysis Packages

If you are a kit or solution provider, you may want to “ship” certain analyses packages to customers at point-of-sale. From a customer perspective, their experience looks something like this:

1. They purchase a kit from you.
2. They receive an email with a redemption code that lets them log into a branded platform to access their data and perform the analysis.
3. The customer logs in, enters the redemption code, and gains access to the platform.

As a kit provider, Latch helps you easily set up this experience using Analysis Packages.

In this document, we’ll cover:

• What an analysis package is
• How to create redemption codes for customers
• How to send the analysis package and redemption code via email*

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Prerequisites

• Make sure that you have access to your Organization on Latch.
• If you do not have access to an Organization, please contact your workspace Admin or reach out to support@latch.bio (We respond to every request in less than 30 minutes.)

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What is an Analysis Package?

An Analysis Package is a curated set of Data, Workflows, Pod Templates, and Plot Notebook Templates—sourced from any of the organization’s workspaces. Additionally, you can assign credits to each package as needded.

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Create redemption code for customers

After you’ve created your Analysis Package, the next step is to create redemption codes for customers.

There are two types of codes that you can create: single-use codes and multi-use codes.

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Single-use codes

Single-use codes can only be redeemed once.

To create a single-use codes, navigate to your package of interest and click Create Single Use Codes. Here, you can also specify the number of single-use codes you want to generate.

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Multi-use codes

Multi-use codes can be redeemed multiple times. Each Analysis Package includes just one multi-use code, which is turned off by default. When activated, the multi-use code can be redeemed repeatedly until you deactivate it. Unlike single-use codes, packages redeemed using multi-use codes do not include credits.

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Distribute Individual Analysis Packages using Single-use Codes

There are two methods to distribute a single-use code: through email or by sharing a link.

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Email

To share a package via email, click the email icon and enter the recipient’s email address.

Here is what the experience looks like from the customer’s perspective:

Sharing a link

Click on the link icon to retrieve a URL for sharing:

Here’s what the experience looks like from a customer’s perspective:

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Distribute Analysis Packages using Multi-use Codes

For a multi-use code, click the link icon to generate a shareable link that customers can use to redeem the analysis package.

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Frequently Asked Questions